Amazon has announced its own palm recognition technology that customers will be able to use in its stores.
Amazon One, as the software is called, is made to be a more efficient way to access activities – such as entering sports venues, work, or loyalty card services.
For the moment, Amazon One will only be available in Amazon’s Go stores; the two which will support Amazon One are both in Seattle.
It will be “added to the store’s entry gate as a convenient choice for customers to use to enter the store to shop”, Amazon says.
Amazon plans to offer the service to third-parties, including retailers and stadiums, as well as office buildings.
Users will not need an Amazon account to scan their hands, although the services can be linked together.
Images are apparently never saved on the device; instead they are encrypted and sent to a custom-built “secure area” in the cloud.
Customers can delete their biometric data through a portal on Amazon’s website.
“We believe customers should always be in complete control of when and where they use the service, and we designed Amazon One with this in mind”, the company says.
Palm recognition, however, “is considered more private than some biometric alternatives because you can’t determine a person’s identity by looking at an image of their palm”, Amazon says.
“The service is designed to be highly secure and uses custom-built algorithms and hardware to create a person’s unique palm signature” it says.
Amazon also chose a palm reader because it is contactless, which it says customers will “appreciate” in light of the current coronavirus pandemic.