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Untrained staff take on contact-tracing jobs as Test and Trace struggles to cope with rise in cases
The sharp rise in coronavirus cases is stretching the capacity of the Test and Trace service, forcing untrained staff to take on contact-tracing jobs, according to a leaked internal email seen by Sky News..
The measures taken to strengthen the service have raised disquiet inside Test and Trace, as staff from outsourcing firms will now take on jobs previously performed only by medically-trained contact tracers.
The email, which was sent to contact tracers last night, says that the jump in cases has created “a surge in demand”, producing “an immediate challenge to the capacity of the Test and Trace service.”
Image: Sitel are one of the companies involved in the system
In response, the email says, staff employed by outsourcing firms Serco and Sitel will begin identifying contacts and taking their contact details – work previously handled by clinically-qualified contact tracers.
The email says that “experienced agents from Serco and Sitel” will make this move “from tomorrow”. Sky News understands that this refers to Level 3 contact tracers, some of whom have been working on Test and Trace since it was launched in May.
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Under the categorisation system employed by Test and Trace, clinically-trained Level 2 staff identify the contacts of people who test positive and obtain their contact details, which are then passed to call centre staff in Level 3, who phone to let people know they need to isolate.
It is unclear whether the move is permanent, although the email says that NHS Professionals, which supplies temporary staff to the NHS, is “currently working hard to increase capacity”.
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The change has caused disquiet among contact tracers, who say that job specifications for Level 2 roles clearly state that medical qualifications are required.
A job advert posted in May by NHS Professionals as part of the “Join the Virtual Frontline” campaign says that “the skills and experience required for this position are at a Clinician Band 6 level” – a level obtained by pharmacists, dentists, vets, doctors and most nurses.
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Public health experts have questioned the move, which comes into effect immediately.
“Contact tracing is something that requires a high level of skill. Given the poor performance of the national scheme so far, it will be important to monitor the impact of this change closely,” said Martin McKee, professor of European public health at the London School of Hygiene and Tropical Medicine.
“Asking call centre staff to take on roles meant for clinically-trained people is risky and likely to make performance of Test and Trace worse,” said Christina Pagel, professor of operational research at University College London.
“The whole situation shows that at current levels of new cases per day, any contact tracing system is likely to struggle and highlights the necessity of reducing case numbers quickly through a short circuit break.”
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The campaign recruited 3,000 clinically-trained contact tracers and 18,000 call centre staff, who were hired through outsourcing firms Serco and Sitel. Yet after stories emerged of contact tracers being paid to do nothing, 6,000 jobs were cut from the service in August.
Serco and Sitel have been heavily criticised for their role in the struggling service, which is currently only reaching 62% of contacts of positive cases, according to the latest official figures.
Serco CEO Rupert Soames recently defended his firm’s record, saying on Twitter: “Of the people Serco are tasked to phone, for whom we are given correct contact details… we reach over 90%.”
Mr Soames added that “we are not responsible for identifying contacts or getting their contact details.” The latest change means that will no longer be the case.
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Sources inside Test and Trace confirmed that the system was stretched by the recent rise in cases, but added that the burden had also been increased by the “loss” of almost 15,000 positive cases as a result of an Excel spreadsheet error, which caused a sudden influx of people who tested positive for contact tracers to trace.
The latest move is one of a number of changes designed to increase the efficiency of the Test and Trace system. Earlier in the month, a leaked email seen by Sky News showed that single cases in educational settings would no longer be followed up by local public health teams.
Isolated cases in nurseries, schools, universities and colleagues would instead be treated in the same way as cases in the community, with contact tracing done by Level 2 contact tracers instead of specialist teams.
The Department for Health and Social Care did not respond to a request for comment.
Elon Musk's Starlink space internet attached to Microsoft system in breakthrough that could power computers all over the world
Microsoft has launched its cloud computing capabilities, Azure, into space by partnering with Elon Musk.The company developed Azure Space so that it might be used to simulate space missions, or analyse satellite data.It says that as well as the space industry, the fields of agriculture, energy, telecommunications, and government will also benefit from the project.“Our global network of over 160,000 miles of subsea, terrestrial, and metro optical fiber helps billions of people connect all around the world. However, many of our customers also operate in remote, rugged environments and find it hard to keep pace with their increased need for access to data and bandwidth”, wrote Tom Keane, Microsoft’s Corporate Vice President of Azure Global in a blog post.Read more“A thriving ecosystem of satellite providers is needed to meet the world’s growing network needs, and we are excited to partner with industry leaders to bring these capabilities to our customers faster.”Microsoft says that it will supply a “multi-orbit, multi-band, multi-vendor, cloud-enabled” service. Alongside its space endeavours, Microsoft revealed the Azure Modular Datacenter (MDC), which is portable and able to be used in areas which do not have reliable cloud computing capabilities.The MDC can operate in a wide range of climates and harsh conditions, housing its servers in a rugged unit which also protects it from radio frequencies. “You have a centre, a capability, you put anywhere on Earth. You need to get that data somewher eels, and having a satellite-based system, you can get there without fibre, you don’t need fibre,” SpaceX president and COO Gwynne Shotwell said in a video.“You basically talk to the satellites we have in orbit, the satellites will talk to each other, and get that data to the other point on Earth where it’s needed.”Microsoft also launched the Azure Orbital Emulator, an emulation environment which allows satellite developers to train AI algorithms and networking before launching any crafts.“Azure can emulate an entire satellite network including complex, real-time scene generation using pre-collected satellite imagery for direct processing by virtualized and actual satellite hardware”, Keane says.It works with NASA, the US military, and private space companies including Lockheed Martin. Amazon also has a plan to launch thousands of satellites into space to establish a global internet network called Project Kuiper, alongside the developments made by Jeff Bezos-owned space company Blue Origin.
Asteroid unlikely to hit Earth on election day, and won’t do any damage even if it does – despite social media excitement
An asteroid is heading towards Earth ahead of election day – but is almost certain to skip actually paying a visit, let alone posing any danger.Excitement has increased over the object known as 2018VP1 in recent days. The asteroid will pass by on 2 November, the day before the presidential election in the US.That has led many to fear that the passage could be some kind of portent, or that it could be just one of a sign of major incidents that could happen that week.But the object will almost certainly decline to visit our planet. If it did, it would barely register at all, disintegrating in the atmosphere before it got a chance to get close to Earth.Recent interest in the asteroid has been piqued by a post from Neil deGrasse Tyson, who shared the news that the object would be coming past Earth.”Asteroid 2018VP1, a refrigerator-sized space-rock, is hurtling towards us at more than 40,000 km/hr,” he wrote on Instagram and Twitter.Read more”It may buzz-cut Earth on Nov 2, the day before the Presidential Election.“It’s not big enough to cause harm. So if the World ends in 2020, it won’t be the fault of the Universe.”He is correct that the object is far too small to do any harm. The object is only 6.5 feet in size.At such a small mass, it might cause some minor effects on Earth, such as the rattling of windows or the dropping of very small meteorites. But even if it hit our planet, it could go entirely unnoticed.For something to be classified as a “potentially hazardous object” by Nasa, it must be far bigger, at least 140 meters in diameter. Nasa knows of more than 2,000 of those objects, so there are many more realistic asteroids and comets to be worrying about.But any suggestion that there is any real likelihood that it could touch the Earth is mostly misleading, too.Nasa says the asteroid only has a 0.41 per cent chance of entering Earth’s atmosphere at all, and it will almost certainly fly straight past. The slight uncertainty is a result of the fact that the asteroid has not been observed for two years and so its location cannot be predicted precisely.Instead, its orbit will take it within a very safe distance of 260,000 miles, passing over the Pacific Ocean, according to predictions from Nasa.One unusual thing about the asteroid is that it has lined up with election day before. As its name indicates, it was first discovered in 2018 – on 3 November of that year, just three days before the midterms.
Earth could be seen by alien civilisations on nearby exoplanets, scientists find
Earth could be visible to alien civilisations on planets outside our solar system, scientists have found.One of the major projects of astronomers in recent years is looking for exoplanets, or other worlds beyond our solar system. When they are found, the key question is whether they might support life, and so whether we might be able to spot habitable planets at this distance.Now astronomers have reversed that question, and explored whether we might also be visible to other civilisations that are outside of our solar system. They found that they were – and that we could be seen in all of the required detail.In the study, astronomers took more than 1,000 main-sequence stars, those similar to our Sun, which might have Earth-like planets orbiting in their habitable zone, neither close enough to be too hot or far away enough to be too cold. All of the planets were within about 300 lightyears of Earth, and were spotted as part of Nasa’s TESS catalogue, which lists exoplanets.They found that many of them would be able to see us – and, if they had the right technology, be able to see the chemical traces that life leaves on our planet.Watch moreAn article describing the research, ‘Which Stars Can See Earth as a Transiting Exoplanet?’ is published in the Monthly Notices of the Royal Astronomical Society. Transiting exoplanets are those worlds we can see from Earth, spotting them when they move in front of their star and register as a dip in the light that makes it to Earth.“Let’s reverse the viewpoint to that of other stars and ask from which vantage point other observers could find Earth as a transiting planet,” said Lisa Kaltenegger, associate professor of astronomy at Cornell University and director of Cornell’s Carl Sagan Institute, in a statement.“If observers were out there searching, they would be able to see signs of a biosphere in the atmosphere of our Pale Blue Dot,” she said, “And we can even see some of the brightest of these stars in our night sky without binoculars or telescopes.”Professor Kaltenegger led the research alongside Joshua Pepper, associate professor of physics at Lehigh University.The key question to answer when understanding how visible we might be is the Earth’s ecliptic, or the plane on which it orbits around the Sun. To be able to see our world – and explore its atmosphere and signals of life – Earth, our Sun and the other planet would have to line up correctly.The researchers found that many of them were, and that any civilisations should therefore be able to get a good view of our Earth.“Only a very small fraction of exoplanets will just happen to be randomly aligned with our line of sight so we can see them transit.” Pepper said. “But all of the thousand stars we identified in our paper in the solar neighborhood could see our Earth transit the Sun, calling their attention.”“If we found a planet with a vibrant biosphere, we would get curious about whether or not someone is there looking at us too,” Kaltenegger said.“If we’re looking for intelligent life in the universe, that could find us and might want to get in touch” she said, “we’ve just created the star map of where we should look first.”
Secrets revealed of beetle so tough it can survive being run over by a car
The key to making stronger buildings and planes could lie in the anatomy of a crush-resistant insect that can survive being run over by a car, scientists have found.
To understand the secret behind the impressive strength of the inch-long diabolical ironclad beetle, researchers tested how much squishing it could take – and discovered it could handle about 39,000 times its own weight.
The study, led by engineers at the University of California, Irvine (UCI) and Purdue University, found the insect has two armour-like elytron that meet at a line, called a suture, which runs through the abdomen.
Image: The species is native to Southern California. Pic: Jesus Rivera/UCI
This unusual structure is layered and pieced together like a jigsaw, said Purdue civil engineer Pablo Zavattieri, who was part of a group of researchers that used CT scans to inspect the insect and run it over with a car.
The exoskeleton is thought to be one of the toughest structures known to exist in the animal kingdom.
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Professor Zavattieri said that when compressed, it fractured slowly instead of snapping simultaneously.
“When you pull them apart, it doesn’t break catastrophically. It just deforms a little bit,” he said.
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“That’s crucial for the beetle.
“This work shows that we may be able to shift from using strong, brittle materials to ones that can be both strong and tough by dissipating energy as they break. This beetle is super tough.”
The findings could inspire stronger structures and vehicles made with materials such as steel, plastic and plaster.
That’s because engineers currently rely on pins, bolts, welding and adhesives to hold everything together – techniques that are prone to degrading.
Image: The curvy line in the middle of the body is key to its strength. Pic: Jesus Rivera/UCI
Diabolical ironclad beetles are commonly found in Southern California’s woodlands and can withstand pressure such as bird pecks and animal stomps.
Other local beetles were crushed by a third of the weight it could hold, previous research had found.
The study, published in Nature, is part of an $8m project funded by the US Air Force to explore how the biology of creatures such as mantis shrimp and bighorn sheep could help develop impact-resistant materials.
Brown University evolutionary biologist Colin Donihue, who was not involved in the study, said it was the latest effort to solve human problems with secrets from the natural world.
Velcro, for example, was inspired by the hook-like structure of plant burrs, while artificial adhesives took a page from super-clingy gecko feet.
Professor Donihue said endless other traits found in nature could offer insight, saying: “These are adaptations that have evolved over millennia.”
Netflix to give away free subscription for two days to entire country of India as it searches for new ways to encourage signups
Netflix will give away two days of free subscriptions to everyone in India as it experiments with new ways to encourage people to sign up.The promotion comes after it stopped offering free trial periods and instead committed to try a number of different ways of finding new subscribers.The offer will come as part of a “StreamFest” event that will only be available in India for now, though it is not clear if the same or similar promotions will launch anywhere else.The aim is for the two day offer to be something that “could really create an event”, according to Greg Peters, Netflix’s chief operating officer. Mr Peters announced the change during the company’s earning call.“And so an idea that we’re excited about and we’ll see how it goes, but we think that giving everyone in a country access to Netflix for free for a weekend could be a great way to expose a bunch of new people to the amazing stories that we have, the service, how the service works, really create an event, and hopefully get a bunch of those folks to sign up,” Mr Peters said in response to response to questions about why the company had brought an end to free trials.Read more“So we’re going to try that in India and we’ll see how that goes. And that’s just an example of the kind of innovation that we seek to do in this space.”Mr Peters also gave more information on the company’s decision to stop offering free trials in the US. While he did not say why exactly the decision had been made, he indicated it had come after “constantly assessing and testing and trying to understand what’s working, what’s working best, how do we improve”, and that it had “shifted those tactics” in response to testing.The free weekend is just one of the many different strategies that Netflix has tried to keep new subscribers coming to the service, as it attempts to find ways to continue its recent rapid growth.Those have also included taking some shows out from behind its paywall, offering the first episodes of shows such as Stranger Things and films such as Bird Box for free and then asking customers to sign up if they want to see more.
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